Resources
Check out our resources to help you handle your insurance policies during some of life’s challenges.
Getting Divorced or Separated
Divorce/separation is a difficult and stressful time. At AIC Insurance we understand and are here to help in the transition of your insurance needs....
Limited Property Damage
Limited Property Damage/Mini-Tort The limited property damage liability, or “Mini-Tort,” provision of the no-fault law creates a situation in...
Renting a car
Renting a car soon? Are you going to get the rental coverage that is offered? At AIC, we are committed to providing you with the knowledge needed...
Your Child is Moving Out
Now that your child has finished school or is getting married they are most likely getting a job and possibly moving out. We would like to remind...
Water Backup Coverage
We cover risk of accidental direct physical loss to covered property described under Coverage A - Dwelling, Coverage B -Other Structures and...
Tree Debris Removal
Tree Debris Removal Coverage Tree debris removal is a coverage specifically designed to cover the removal of trees or limbs that have fallen on your...
Frequently Asked Questions
How do I access my Portal Account?
Please visit the 24/7 ACCOUNT PORTAL. This portal will give you access to all of your policies listed with AIC. If this is your first time to the portal, please create a new account and follow the steps.
How do I pay my bill?
Our 24/7 ACCOUNT PORTAL will help you manage all of your policy information.
How do I file a claim?
If you would like to file a claim, please call AIC immediately after the loss and we can help walk you through the process. If we are closed during the time of the claim, please contact your company directly and file the claim with one of their trained claims professionals. Check your account information in our 24/7 ACCOUNT PORTAL.
How do I make a change to my policy?
If you would like to make a change to your policy, please call AIC Insurance and speak with an agent.
Who has authority to change my policy?
Named Insureds are the only people who can make any alterations to an active policy. Named Insureds are the individuals named on the policy and are the owners of the policy. Additional Interest, Lienholders, Banks, or anyone other than the named insured cannot make any changes to a policy without the consent of a Named Insured to the Agent.
How do I get a proof of Insurance?
In order to get a proof of insurance, you can either reach out to your company and make a request or you can always call AIC and we will process your request within 24 hours. You may also access your proof of insurance in the 24/7 ACCOUNT PORTAL.
Contact Information
Office Hours - 7am to 5pm
Phone Hours - 8am to 4pm
Monday Thru Friday
7275 Bronson St. S.E.
Ada, MI 49301
Toll Free: (888) 695-9777
Phone: (616) 676-4000
Fax: (616) 676-4010
Community Involvement
Ada Township Fire Department
Bible Study Fellowship
Family Promise
Flat River Outreach Ministries
Fore! The Children
Gilda's Club Grand Rapids
Kongor Development Association
Lowell Area Historical Society
Multitude Ministries
Straight Street Ministries
Susan Mast ALS Foundation
VanAndel Institute
Young Life
